We’ve seen instances where customer’s IP address or IP range get blocked on the server for abnormal activities.Īlso, sometimes server firewall can block connections on IMAP ports 143 and 993 or these ports may not be opened in the server firewall. Similarly, another common reason for this error is server firewall blocking connections to the server or IMAP port. For example on CentOS 6, we restart the IMAP service using below command. Further, if we identify any dead process in the server, we’ll kill those process and restart the service. Here, our Support Engineers identify and permanently fix the reason for the service downtime. Service downtime may occur due to many reasons like resource outage, disk errors, DDoS, traffic spikes, etc. For example, we use the below command to confirm if IMAP is running on the server. Since the default IMAP port is 143, we check whether any service is listening on this port. Here, our Support Experts first check the status of the IMAP service. This is because the IMAP service isn’t active or dead in the server. Customers get locked out of Squirrelmail even though they give the correct login details. One of the main reasons for this error is the IMAP service downtime on the server. Now, let see the top reasons for this error and how our Dedicated Engineers fix them. ‘Error connecting to IMAP server’ in Squirrelmail – Causes & Fixes So, our Support Experts primarily check the email logs( /var/log/mail.log or /usr/local/psa/var/log/maillog) to identify the origin of the problem. This means that the IMAP server refused the connection made by the webmail client. "Error connecting to IMAP server: localhost. The complete error message looks like this. ‘Error connecting to IMAP server’ in Squirrelmail – What’s this?Ĭustomers usually see this error when they try to connect to Squirrelmail webmail client for checking emails. One such error is “ error connecting to IMAP server” in Squirrelmail.Īt Bobcares, we help website owners resolve these errors as part of our Dedicated Support Services. However, sometimes it can lock you out and show errors.
Squirrelmail provides an easy way to check your emails.
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