And, they will try to give you credit to apply towards using a system that does not work instead of a refund. Getting a refund will be dragged out to the point where you can not file a dispute with your bank because of the charge dates. Every issue takes about a month to address. They are not able to resolve issues that would allow it to function. You're likely to be double charged for the "one time charge." The app does not function. If you still want to ignore the all caps warning, do not get any upgrades. DO NOT DOWNLOAD THIS APP OR SETUP AN ACCOUNT WITH THEM. They only got a 1 star because there is no option for a negative star rating. They request information, you furnish the information, and then they ask for more information. Listings are not syncing across the channels. Update as of : My inventory is a nightmare. I will also be addressing this directly with Shopify as they should not allow this app to be available through their app store.
#Shopify apptrends dash how to#
I am now looking for another inventory control app while figuring out how to get my money back that they confirmed would not be charged to my credit card. They are quick on the draw with charging you, but lag in getting major issues resolved with their app. Guess what? The $1,600+ charge hit my card today. I made it clear that I did not authorize them to charge my credit card for the annual auto renewal, which is due, until this issue with the purchase order was resolved. I keep getting told, "We're working on it." Seriously? What business can put things on hold for over two weeks? Today I was told that their customer support was restructured and NO PHONE SUPPORT is available. I have not had access to a purchase order in over two weeks. Granted, customer support is polite when you text with them, but issues do NOT get resolved in a timely manner, even if they do get resolved.
BEWARE! Does not warrant a one star rating.
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